Documentation
CasesCase Management

Tasks

Assign investigation work on a Kanban board.

Tasks is a board with four columns: To Do, In Progress, Done, and Waiting.

Tasks board

Each card shows the title, due date, and assigned users.

Create a task

  1. Open Tasks.
  2. Click Create on the column where the task should start.
  3. Fill the form, including assigned users.

Create task form

The assigned-users list only includes members already on the case. Assign the user in the case header first.

  1. Save.

Move cards between columns as work progresses. Fields follow the Tasks form layout, including custom fields.

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